Netflix HTP 998 Error: Solutions and Fixes

Last Updated on August 30, 2023 by Humera hallari

Netflix is an entertaining video streaming app where you can find unlimited movies, TV shows, & more. Netflix users may know or encountered the error code HTP-998 with the message “We’re having trouble accessing these titles for you right now. Please try again later. That can interrupt you while watching your favorite shows.

If you know how to solve the error you can enjoy your shows. But if you don’t know the causes & solutions how to fix Netflix HTP 998 Error this can be frustrating. Especially if you enjoying your favorite show and middle of a binge-watch session this code pops up. Don’t worry you are in the right place. In this article, we will be sharing with you what causes HTP 998 errors, and some solutions and steps on how to fix these errors on Netflix.

Netflix HTP 998 Error Code Mean:

Netflix HTP 998 Error

Netflix HTP 998 error is a common error message that users may encounter while trying to stream content on Netflix. The HTP 998 error usually indicates a connectivity issue between your device and Netflix servers. The error message typically says, “We’re having trouble accessing these titles for you right now. Please try again later. (HTP-998)”. You can encounter this error code on any device including your mobile, TV, & laptop.

What Causes HTP 998 Error:

The HTP 998 error code usually comes when there is some problem with the Netflix app or with your device. Here are some possible causes why this error code pops up in your devices.

  1. Connectivity issues: If there is a problem with your internet connection, you may not be able to connect to Netflix, and the HTP 998 error code will appear.
  2. Outdated app or software: Another reason is when you use an outdated Netflix app or software on the device’s operating system you are using.
  3. Device compatibility issues: The mobile or Tv you are using that is not compatible with the app may be the reason for the errors. Make sure your device supports the latest version of the app.
  4. Account issues: Check your Netflix account, to if your subscription expired or if there are some problems with billing.

How To Fix HTP 998 Error on Netflix

Now you know the causes and meaning of why the HTP 998 Error shows on your devices. I know this is frustrating but don’t worry we have some easy solutions for you. Here are some ways you can fix this issue and enjoy your series.

Restart Your Device:

Try restarting your device. This is a simple but effective solution that can often clear up any temporary glitches or bugs in your system. This is very simple just switch off the device wait for 1 or 2 minutes and switch on your device. Then try again to open Netflix if its works or not.

Clear The Cache & Data Of The Netflix App:

Another way to fix the HTP 998 error is to clear the cache and data of the Netflix app. This can help eliminate any corrupted data that may be causing the error. To clear the cache on the app go to the settings, you can find the Netflix app, click on the app and select “clear cache” and “clear data.” This step removes all your store data. After this step try launching the app again and see if your Netflix works properly.

  • Go to the device settings option.
  • Go to the apps or manage the application.
    Search for the Netflix app.
  • Click on the Netflix app and Select storage.
  • Click on the “clear cache” and “clear data.” Ok.

Stable Internet Connection:

This is the comment reason for the errors. Check whether your internet connection is stable or not or properly connected to your device. A weak or unstable connection can cause the HTP 998 error to appear, so make sure you have a strong and stable connection before trying to access Netflix again. You can check with your connection customer care for a stable internet connection or try to reset your WiFi router this may solve your problem.

Reinstall The Netflix:

You can also try to reinstall the app. Reinstalling the app make sure you are using the latest version of the Netflix app. Everybody knows how to reinstall the app first uninstall the app from your device and go to the Google Play store or app store to reinstall it.

Disable VPN or Proxy:

If you are connected to the VPN or proxy service to watch on Netflix. Disable all the VPN or proxy connections on your device. VPN for Netflix services can cause connectivity issues and can trigger the HTP 998 error.

Contact Netflix Support:

Contact your Netflix support or customer care if none of these mentioned solutions work for you. They will guide you and provide you with effective solutions to fix the issue. Don’t hesitate to reach out to their support team if you’re still experiencing the HTP 998 error after trying these steps. They may be able to provide additional troubleshooting steps or escalate the issue to their technical team for resolution.

Some Common Netflix Error codes

Netflix has some common errors that occurred while watching shows. Here are some common Netflix error codes this may help you to fix your Netflix.

Error code NW-2-5: This error code indicates a network connectivity issue that prevents your device from connecting to Netflix servers. This error says Netflix has encountered an error. Retrying in some seconds. To solve this code issue you can restart your device, check your internet, and restart your router.

Error code UI-800-3: This error code indicates an issue with the data stored on your device needing to refresh. You can clear the cache on the app, and clear all your Netflix data or try to reinstall the Netflix app.

Error code NW-3-6: This error code indicates a problem with your network connection or settings. The error message says We’re having a problem connecting to Netflix. Please try again or visit: To solve the issue make sure you have stable internet on the device if not restart your router or connect to your network customer care.

Error code 11800: This error code indicated your device needs to update from Apple. You will receive an error on your iPhone or iPad such as cannot play title. Please try again later. To solve the issue update your device software.

Error code ATV-UI-113: This error code means that there is an issue with the Netflix app on your device from Apple. The error message that will pop on is “We are unable to connect you to Netflix. Please try again later”.

Error code NW-4-7: This error code indicates a problem with the Netflix server or network. You have to wait for the Netflix server to fix it.

Error code M7121-1331-P7: This error code means a problem with the browser you are using to access Netflix. It means you are trying to watch on an unsupported operating system. Update your browser or try a different browser to watch.

Error code M7111-1331-2206: This error code points that your VPN or proxy server is blocking access to Netflix. To solve the issue, disable all your VPN or proxy server.

Error code S7111-1957-205002: This error code indicates a problem with the Netflix account you are using. You can try signing out and then signing back into your Netflix account this may solve your this code.

These are some of the common error codes you may encounter while using Netflix. If these mentioned solutions do not work for you try to connect with Netflix Help Center for more information.


No doubt Netflix is the most popular app for streaming interesting shows. HTP 998 error on Netflix can occur but it easily fixes with some easy steps. Follow our guide to fix your issues and enjoy your streaming sessions.

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